Introduction
You’ve likely become a manager because you were successful as an individual contributor. You did good work and got it done on time, and developed technical and professional skills that allowed you to excel. Now you’ve been asked to play a larger role.
As a manager, you’ll measure success differently—through the achievements of your team rather than your individual accomplishments. This calls for a different skill set. When you become a manager, your technical expertise remains important but no longer defines your responsibilities. Your job is to get results through the creativity, expertise, and energy of others. For example, your sales skills may have gotten you promoted to the rank of district sales manager, but your success as a manager will depend on other capabilities: your ability to gain influence in your organization, to manage the emotional culture of your team, to hire and retain good people, to motivate and develop the potential of each member of your team, to think strategically, to make good decisions, to inspire and enable creativity and innovation, and so much more.
OBJECTIVES
Module 1 Develop a Leader Mindset
1. The Transition to Leadership
Understanding your role as a manager
The difference between management and leadership
Demystifying leadership
Handling the emotional challenges of the transition
2. Building Trust and Credibility
Establishing your character
Demonstrating your competence
Cultivating authentic leadership
Ethics and integrity
3. Emotional Intelligence
What is emotional intelligence?
The power of self-awareness
Emotional steadiness and self-control
Managing an employee’s emotions
Building social awareness on your team
4. Positioning Yourself for Success
Redefining success
Understanding your organization’s strategy
Planning for strategic alignment
Module 2 Managing Yourself
5. Becoming a Person of Influence
Positional versus personal power
Managing up
Partnering with your peers
Silo busting and effectiveness
Promoting your ideas to others
6. Communicating Effectively
Finding your voice as a leader
Mastering the written word
Persuasive presentations
Conducting effective meetings
7. Personal Productivity
Time management essentials
Finding focus
Stress management
Work-life balance
8. Self-Development
Career purpose
Look for opportunities within your organization
Feedback from your boss and your team
Module 3 Managing Individuals
9. Delegating with Confidence
Benefits of delegation
Developing a delegation plan
Sharing your delegation plan with your employee
Provide support
Avoid reverse delegation
10. Giving Effective Feedback
Giving feedback in real time
Giving difficult feedback
Coaching and developing employees
Performance reviews
11. Developing Talent
Employee development as a priority
Creating career strategies with your staff
Developing high-potential talent
Stretch assignments
Module 4 Managing Teams
12. Leading Teams
Team culture and dynamics
Managing cross-cultural teams
Managing virtual teams
Productive conflict resolution
13. Fostering Creativity
Plan a creative session
Tools for generating ideas
Making sure all perspectives are heard
Dealing with negativity
14. Hiring—and Keeping—the Best
Crafting a role
Recruiting world-class talent
Retaining employees
Motivation and engagement
Module 5 Managing the Business
15. Strategy: A Primer
Your role in strategy
What is strategy?
Developing your strategy
Leading change and transitions
16. Mastering Financial Tools
The basics of financial performance
Understanding financial statements
Budgeting
17. Developing a Business Case
Stakeholder perspectives
Clarifying the need and value
Cost/benefit analysis
Risk identification and mitigation
Writing your business case
Getting buy-in for your plan
